LaShayla King
Doula Billing and Claims Specialist & Licensed Insurance Candidate
Supporting Doulas, Simplifying Medicaid Billing
As a Doula Billing and Claims Specialist, I take the stress out of the paperwork so doulas can focus on what matters most—caring for clients. I handle Medicaid billing, claims submission, and reimbursement tracking with accuracy and care, ensuring doulas get paid on time while staying compliant with state requirements. Let me help you navigate the system, streamline your workflow, and maximize your impact.
How It Works
I’ve got an 8-step process that helps Medicaid doulas go from intake all the way to getting paid.
And if you’re curious along the way, I’ll explain the tricky stuff that often gets overlooked—so you can feel confident without spending hours on admin work.
Not sure where to start? You can also book a free 30-minute session with me to talk through your needs and see how I can help.
Click each step to see what it’s all about.
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Collect service details from doulas (e.g., visit notes, dates of service, client info).
Ensure all documentation meets Medicaid and state-specific requirements.
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Confirm Medicaid enrollment and benefits for each client before billing.
Check for prior authorization or referral requirements.
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Use correct billing codes (e.g., CPT, HCPCS) and modifiers specific to doula services.
Ensure accuracy of service units and dates.
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Enter claims into Medicaid billing portals or clearinghouses.
Track submission status and confirm receipt.
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Follow up on pending claims.
Check for rejections, denials, or additional documentation requests.
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Correct errors (e.g., coding, missing documentation) and resubmit rejected claims.
Communicate with Medicaid offices or billing intermediaries as needed.
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Monitor reimbursement timelines.
Match payments to claims and resolve discrepancies.
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Keep accurate billing records for auditing and reporting.
Ensure compliance with Medicaid regulations and privacy laws (e.g., HIPAA).
Current Clients
(while following HIPAA of course!)
Organizations
As a Doula Billing and Claims Specialist for For The Village, a nonprofit in San Diego, I serve as the bridge between compassionate doula care and the administrative processes of Medi-Cal reimbursement. My role ensures that our dedicated team of 20 Medicaid doulas can focus on providing essential support to families, while I handle the complexities of billing and claims management. By managing these administrative tasks, I enable For The Village doulas to dedicate their time and energy to supporting families throughout their birthing journeys, aligning with our mission to serve marginalized communities in San Diego.
Private Doulas
Navigating Medicaid billing on your own can feel overwhelming—but you don’t have to do it alone. As a Doula Billing and Claims Specialist, I work one-on-one with independent doulas who are contracted with Medicaid but aren’t affiliated with a larger organization.
I handle the behind-the-scenes work—verifying client eligibility, preparing and submitting claims, resolving denials, and tracking reimbursements—so you can focus on what you do best: supporting your clients.
I understand that every doula’s practice is unique. That’s why I offer personalized support that fits your needs, saves you time, and ensures you get paid for your services. I’ll also walk you through the process so you feel confident and informed every step of the way.