Claims Services
As a Doula Billing & Claims Specialist, I help independent doulas and organizations contracted with Medicaid by taking care of the full billing and reimbursement process—so you don’t have to. I handle the paperwork, track payments, and resolve claim issues to make sure you get paid accurately and on time, without the stress.
Whether you’re new to Medicaid billing or already established, I’m here to make the process clear and simple—so you can focus more on your clients and less on administrative work.
How it works and payment options are below.
How It Works
I’ve got an 8-step process that helps Medicaid doulas go from intake all the way to getting paid.
And if you’re curious along the way, I’ll explain the tricky stuff that often gets overlooked—so you can feel confident without spending hours on admin work.
Not sure where to start? You can also book a free 30-minute session with me to talk through your needs and see how I can help.
Click each step to see what it’s all about.
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Collect service details from doulas (e.g., visit notes, dates of service, client info).
Ensure all documentation meets Medicaid and state-specific requirements.
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Confirm Medicaid enrollment and benefits for each client before billing.
Check for prior authorization or referral requirements.
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Use correct billing codes (e.g., CPT, HCPCS) and modifiers specific to doula services.
Ensure accuracy of service units and dates.
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Enter claims into Medicaid billing portals or clearinghouses.
Track submission status and confirm receipt.
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Follow up on pending claims.
Check for rejections, denials, or additional documentation requests.
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Correct errors (e.g., coding, missing documentation) and resubmit rejected claims.
Communicate with Medicaid offices or billing intermediaries as needed.
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Monitor reimbursement timelines.
Match payments to claims and resolve discrepancies.
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Keep accurate billing records for auditing and reporting.
Ensure compliance with Medicaid regulations and privacy laws (e.g., HIPAA).
Payment Options
Flexible Payment Plans to Fit Your Practice
Choose the level of support that works best for you—whether you need occasional help, ongoing billing support, or a one-time setup to get started.
Option 1
$18
Pay-Per-Hour
Perfect for doulas who need occasional help.
Flat rate per hour – only pay when you need it
Option 2
$200+
Monthly Support Plan
Best for doulas with regular clients who want ongoing support.
Flat monthly fee includes claims, follow-ups, and billing questions. Flat rate can be adjusted to doulas needs.
Option 3
$250
One-Time Setup or Consulting
Ideal for new doulas getting started or those needing guidance.
Includes help with Medicaid billing setup, templates, and personalized support.
